We are here to help
Whether you have a question about a listing, need help with a booking, or want to report an issue, reach out and our team will get back to you as soon as possible.
Coverage Area
Lilongwe, Blantyre, Zomba, MzuzuWe currently operate across four major cities in Malawi.
Support Hours
Mon to Fri, 8 am to 5 pm
We aim to respond to all messages within one business day.
Tell us what you need
Fill in the form and select the topic that best describes your enquiry. The more detail you include, the faster we can resolve your issue.
What we can help with
Booking and Payment Issues
Problems with a payment, escrow release, or refund — we handle these as a priority.
Listing Accuracy
Found a listing with incorrect information or fake photos? Report it and we will investigate.
Account and Login Help
Trouble accessing your account, resetting your password, or updating your profile.
Landlord and Agent Onboarding
Need help getting your first listing live or understanding how the platform works for property managers.
Verification and Approval
Questions about the landlord or agent verification process and how long it typically takes.
General Enquiries
Anything else — partnership opportunities, feedback, media enquiries, or general questions about RMS.